What Is Considered Damaged When Selling Diabetic Supplies?

What Is Considered Damage (that we can’t buy)?

This is a great question and will provide as many details below as possible!

To start, here are some photos showing damaged supplies that we could not purchase. Please note, we recommend to NOT remove script labels because they often damage the box coating and we won't be able to purchase damaged boxes.

Ripped box
Crushed corner
Humulin can have no damage, must be perfect, “mint” to be purchasable 
Stains/Markings on box
Water Stains, Tears from Label Removal
Box Coating Tearing From Label Removal

Visible Paper Damage Under Label - Can't Buy


These photos above hopefully gives you examples of damaged supplies which we can't buy. Please double check your supplies before shipping them because they will not be purchased or returned if they don't meet our minimum requirements or if damaged.

Thank you for your cooperation in allowing us to help you when you sell test strips and diabetic supplies! 


    • Related Articles

    • Do You Buy...

      All the diabetic supplies we currently purchase are listed on our website that is updated regularly for your reference and available 24/7. No need to email or call to ask if we buy products that are not listed on our website since we don't buy them.  ...

    • Shipping Tips To Avoid Damage

      As we strive to pay you the most we can every time you sell with us, here are some tips to avoid damage to your supplies during shipping. After 7 years of processing supplies and working with our sellers, we have found the following method avoids ...

    • Paypal Put A Hold On My Payment

      If you selected to be paid by Paypal and they notified you that they are holding funds pending confirmation, no worries! Just submit a ticket here on our help desk and please provide your Quote number and name and we will contact Paypal and confirm ...

    • Why Did I Get Paid Less Than I Was Quoted? (Adjustment)

      Whenever there is a discrepancy (different expiration date, different condition, different brand, different box count than submitted), between your submitted quote/order and what we receive, we make an adjustment, take photos for your reference and ...

    • Please Send Back Boxes That You Didn't Buy

      Unfortunately, we are not setup to ship any supplies back that we can't purchase. We try really hard to alert our customers on our website, Facebook page, in our virtual assistant chat and in our emails to please double check your supplies before ...