Please Send Me Photos From My Adjustment
When we process your supplies and there is a discrepency between what you submitted and what we received, we take photos of all your supplies (and shipping box).
These photos that explain and show the discrepency are available in your account on our website for 60 days from the day they are uploaded (and supplies processed). Please login into your My Account
on our website, select My Orders then the Quote # in question and you'll see files attached to the quote along with the adjustment comments that you can review at your convenience.
We also send you an adjustment email at the same time as well that includes the same adjustment comments. [Sometimes this email can go into your spam folder, so be sure to check there if you don’t see it.]
Thank you for selling with us, we appreciate your business! 😍
Why Did I Get Paid Less Than I Was Quoted? (Adjustment)
Whenever there is a discrepancy (different expiration date, different condition, different brand, different box count than submitted), between your submitted quote/order and what we receive, we make an adjustment, take photos for your reference and ...
Please Send Me a Shipping Kit
Sure thing, we would be glad to send you a shipping kit! First, please visit our website: www.TwoMomsBuyTestStrips.com where you can get an instant quote, and if you want to sell your supplies, you can submit and request a shipping kit during ...
Please Send Back Boxes That You Didn't Buy
Unfortunately, we are not setup to ship any supplies back that we can't purchase. We try really hard to alert our customers on our website, Facebook page, in our virtual assistant chat and in our emails to please double check your supplies before ...
Paypal Put A Hold On My Payment
If you selected to be paid by Paypal and they notified you that they are holding funds pending confirmation, no worries! Just submit a ticket here on our help desk and please provide your Quote number and name and we will contact Paypal and confirm ...
What Is Considered Damage (that we can’t buy)?
This is a great question and will provide as many details below as possible! To start, here are some photos showing damaged supplies that we could not purchase. Please note, we recommend to NOT remove script labels because they often damage the box ...