When Do I Get Paid?
“When will I be paid?” is our most popular question from our customers. Payment is made no later than 4 business days after we receive your package. We receive a large numbers of boxes, and we need time to remove any labels, inspect the packages, and ...
Paypal Put A Hold On My Payment
If you selected to be paid by Paypal and they notified you that they are holding funds pending confirmation, no worries! Just submit a ticket here on our help desk and please provide your Quote number and name and we will contact Paypal and confirm ...
Why Did I Get Paid Less Than I Was Quoted? (Adjustment)
Whenever there is a discrepancy (different expiration date, different condition, different brand, different box count than submitted), between your submitted quote/order and what we receive, we make an adjustment, take photos for your reference and ...
What Is Considered Damage (that we can’t buy)?
This is a great question and will provide as many details below as possible! To start, here are some photos showing damaged supplies that we could not purchase. Please note, we recommend to NOT remove script labels because they often damage the box ...
I Can't Submit My Quote
Sometimes when you submit a quote and get to the bottom, you hit Submit and nothing happens! What's going on? Normally there are a few reasons why this may happen. Follow along and see which may fit your situation: Hidden dialog box. Many times what ...